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A new partnership between Deutsche Bank and Visa will help stop online retail theft. Merchants who use Deutsche Bank to process their online payments can now use Cybersource’s “Decision Manager,” an automatic fraud detection system owned by Visa. 

The technology derives a risk value for each individual transaction using artificial intelligence and predetermined rules, operating similarly to a risk management system. 

The program employs sophisticated risk models and worldwide data intelligence from billions of data points on the Visa network, enabling the acceleration of legitimate transactions and the blocking of transactions that may be fraudulent. Small, medium-sized, and large businesses are the targets of the deal.

With the solution from Visa and Cybersource, we are offering merchants a whole new form of risk management. In this way, our clients receive even more service from a single source which ensures less complexity,” said Kilian Thalhammer, Head of Merchant Solutions at Deutsche Bank.

“As we continue to see more digitalization across the retail industry, small and large businesses are inevitably exposed to new fraud and cyber-risks. With the increasing volumes and associated costs of cyber-related attacks, the Visa solution Cybersource helps Deutsche Bank to resolve the tension between making payments easy and keeping their client’s business safe. By pairing key insights from experienced managed risk analysts with a battle-tested decision engine, we are able to build safety and convenience into the fabric of every payment experience,” said Denise Burkett-Stus, Head of Cybersource Europe. In 2021, Decision Manager prevented the equivalent of more than $22 billion in potential fraud worldwide¹.

“We are proud Deutsche Bank decided to trust in Visa’s fraud-detection technology to advance their offering of merchant solutions. When it comes to fighting fraud, data is the most precious resource. Our worldwide network and the use of machine learning techniques allow us to deploy a global data set to reduce fraud. The partnership is an excellent example of how Visa is providing value-added services to leading financial institutions and shows we, as a global technology company, have much more to offer than just the credit or debit card”, said Jürgen Schübel, Head of Merchant Solutions & Acceptance, Central Europe at Visa.

About Deutsche Bank

To private individuals, small and medium-sized businesses, corporations, governments, and institutional investors, Deutsche Bank offers retail and private banking, corporate and transaction banking, lending, asset and wealth management products and services, as well as focused investment banking. The top bank in Germany is Deutsche Bank, which has deep roots in Europe and a wide network.

About Visa

In more than 200 countries and territories, Visa Inc. (NYSE: V), a global leader in digital payments, facilitates transactions between customers, businesses, financial institutions, and governmental bodies. Our goal is to connect people, businesses, and economies throughout the globe with the most cutting-edge, practical, dependable, and secure payment network possible. We think that the future of money mobility will be built on economies that benefit everyone everywhere, include everyone, and consider access as fundamental.

About Cybersource – A Visa Solution

Cybersource is familiar with payments. In 1994, we played a key role in launching the eCommerce revolution, and we haven’t looked back since. We develop adaptable, innovative commerce solutions for everyday life—experiences that please your customers and promote worldwide growth—through our global reach, contemporary skills, and commerce insights. Today, Cybersource and technologies are used by more than 450,000 organizations globally. Our business has locations across the globe in the Middle East, Africa, Latin America, Asia, and Europe.



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