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Customers have praised Abbey Mortgage Bank for its dedication to providing high-quality service over the course of its operations. 

The bank was praised in particular for concentrating on offering solutions in mortgages, housing, finance, and investments that have assisted in its significant growth.

Donatus Okeke, a cherished client of the bank, said recently during customer service week that his 20 years of banking with the company have been stress-free.

“I have been banking with Abbey for more than 20 years and it has for me. I have had three different managers, who have always been proactive in dealing with my accounts. My relationship with the bank has grown over the years and they have become a bank that I can always rely on,” Okeke said.

Roseline Onyeogu, a teacher at Early Life School in Iyana Iba, Lagos, claimed that she had been doing her banking with Abbey for about thirty years, back when they were just a small bank. 

She claims that despite difficulties, the bank’s brand has continued to develop. After thirty years, they have grown to be one of Nigeria’s most renowned mortgage banks, offering top-notch support to clients all over the country. 

The bank’s management and staff have fully embraced the values of customer centricity, according to Lolita Ejiofor, general manager and group head, IT & operations. She also noted that the bank has flourished and thrived thanks to the patronage and loyalty of its customers.

“Customer service week is a celebration and appreciation of those who already believe in our revolutionary brand and those whose journey will lead them to start building dreams with us!” We are grateful for each one of our wonderful customers and it is because of them that we look forward to commemorating this customer service week in style,” she said.



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